I spent great time in Angkor Palace Resort & Spa.
I miss kindly bell·boy Horm. He helped to us many things.
So, I hope to go again your Hotel.
Thanks very much!!!
see you again~^^
Miss. K.Y. Jeung (Seoul) 18 August 2010
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Hotel staff are very supportive and helpful during our event at Royal Ballroom. I would comment these staff: Khan Saron, Kong Heng, Kim Ang for delivering above expectation. Their support have ensured success for our event.
Thank you!
Mr. M.Z. Modh (Malaysia) 6 August 2010
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In all my travels this hotel is one of the best in quality at service and friendly staff attitude. Thank you for the wonderful stay. If we come back we will stay here!
Wooley (Canada) 13 July 2010
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Good Afternoon
After our stay at your Hotel I would like to take this opportunity to thank you for a wonderful stay. Myself and my party were very impressed with the Hotel and also the Staff who were wonderful. The level of service was first class and I would be most grateful if you could convey this to your staff who were most attentive and made our stay a most enjoyable one.
I look forward to staying again when I next visit Cambodia and I will highly recommend you to our clients.
M. Barua (United Kingdom) 26 January 2010
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Good Morning,
We just wanted to say thanks for a lovely stay at your Hotel; your staffs were very helpful and friendly at all times. My Husband and I fell in love with Cambodia and hope to return soon.
J. Tanner (England) 24 January 2010
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Weng Aow
General Manager
Greetings from New Zealand! I would to express my pleasure from my recent 10 day stay at your resort, this was my third trip from New Zealand to stay with you, this time along with my sister we had two pool rooms 157/159 which we had requested, after some discussion with your front desk, we were able to satisfy our booking request, we hope to make the long journey again in the next 12 /15 months we have been 2007 twice then 2009.
Looking forwadr to returning
Hope to hear a reply from you
Best regards Merle MacDonald
ps my stay was from 20dec 30 dec 2009
M. MacDonald (New Zealand) 19 January 2010
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I really enjoyed my stay. So many positives about the Palace. From the very friendly staff to the excellent room and other facilities in the hotel. The staff I came into contact with were spot on with their helpfulness and interaction with clients. I loved the room I had, the bathroom was top class, the bed was sooooooo comfortable and the free internet access very welcome.
A. Brouwer (Phnom Penh) 05 January 2010
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Hello,
Thank you for the lovely stay we had at your hotel (Dec. 23-27). We found it particularly convenient to be able to arrange our tours on site as we only had 4 days in Siem Reap. We liked the fact that your hotel was some distance from the main road and had lovely gardens. Our room was well kept.
We try to be environmentally conscious by not having our towels and sheets changed daily and we appreciated the fact that your housekeeping staff actually respected and followed this 'commitment'. We have stayed in many hotels where, despite our following instructions about reusing linens, they still go ahead and change them daily, which does not make sense.
Keep up the good work and we hope to visit again.
E. Einsiedel (Canada) 02 January 2010
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Dear Mr. Hang Vannak Thank you very much for your email and hospitality during our stay in your hotel. We thoroughly enjoyed the stay. If I may provide my feedback.... Room was comfortable and clean. I liked the aroma in the corridor. breakfast was good. Maybe it would be better if you change salad dressing bottle into a small one - it was so huge that I was not sure how to use it, and it was difficult to shake that bottle and pour dressing. In addition, regarding restaurant, there were some tables on which used plates and leftovers were put. One day I had breakfast just next such table and and it did not feel good. Obviously it does not feel good to eat just next to someone's leftover. Thus, I would suggest maybe you can keep such tables at the corner of the restaurant or at least not so near to eating table so that those not comfortable things are not seen by guests. dinner was very good. Our plan included one time dinner at the restaurant next to the lobby. It was really good and also the service there was good. Swimming pool - we enjoyed swimming in the evening. There were some small flies on it but it can't be changed I guess, so we did not care much and we enjoyed. Souvenir shop inside the hotel - though it was more expensive compared to outside, I found the quality of the items there were better than those in the market. So I liked the shop. Shop outside the hotel (forgot the name, but some art craft shop) - It was very expensive. I have seen the same items in Bangkok and they were much much more cheaper....if the amount difference is not too much I can understand, but as it was so much different it felt awkward. In addition, I called the reception to know the status of the laundry I gave in the morning. Reception called back almost immediately and told me the status (it was already in the closet). It was nice. The hotel introduced Mr. Khun, TukTuk driver and he was good and we enjoyed the sunrise at Angkor wat. If any chance, please convey our thanks to him. Thank you for the scarf. I liked it very much.
Overall, we enjoyed staying at your hotel. We greatly appreciate your hospitality. We hope to visit Siem reap again and stay at your hotel again.
Mami S. (Tokyo, Japan) 06 November 2009
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Excellent service - very comfortable.
We had a wonderful stay and were treated with courtesy and kindness - we were here 9 days - I will give an excellent review to averyone. Thank you!
Salamon P. (USA) 31 October 2009
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